Now that you’ve got our order form and have your instruments together, all you need to do is fill out the form and pack your instruments up for shipment. You can send them to us in any sturdy box via UPS, FedEx, Post Office or any other carrier you choose. Pack your instruments in any packing material you have available – bubble wrap, tissue paper, packing foam, etc.
How to Fill Out Your Order Form – Tips and Tricks
List specific instrument names or part numbers – or none at all
When listing your instruments, make sure that your desires are clear. The simplest way to do that is with specific part numbers. Either you can list specific part numbers that you want on your order form, or you can let your instruments do it for you. For example, don’t write “13/14” on your order form – write “Gracey 13/14” or “Col13/14” or “Mc13/14”. Or, if your instruments are already marked how you want them, simply write “Follow handle stamps”.
Retip or Replace As Necessary (our recommended service)
This service option will get you good-as-new instruments no matter what. If your current instruments can be repaired or retipped, we’ll do that. Otherwise, we will replace your instrument with a brand-new, retippable Goldman instrument at a fantastic price.
Do you have too many of one kind of instrument and not enough of something else? Do you have obsolete instruments that have been replaced with a new favorite design? Send in your instruments with unwanted tips, and we can change them to something else for you. As long as you would like the same overall type of instrument, any instrument that can be retipped can be retipped differently.
After you have filled out your order form
Simply pack your sterilized instruments along with your order form into any type of sturdy box. You can then ship your instruments to us using any means you like – UPS, FedEx, Post Office, etc – or drop them off in person if you’re in the area. Be sure to get a tracking number for your package, so that you can ensure it arrives here safely. You may want to add some insurance coverage as well.
For international customers
We strongly suggest that you use the Postal Service to ship your instruments to us. When sending them, you may note on your shipping documents that your package contains used dental instruments being sent for repair. Additionally, we cannot invoice international customers – payment must be received prior to shipment.
After we receive your order
We will begin processing it right away. If we have any questions or concerns, we’ll give you a call at the contact number you wrote on your order form. If your order does not include instructions, we will perform our recommended service as listed above (Retip or Replace as Necessary). We normally finish our work within 2-3 business days of receiving your order. After we finish your order, we will either send them back to you with a bill or charge the credit card number you provided.